Orders are processed Monday through Friday within 1–3 business days. If shipment cannot occur within the stated period, we will contact you about the delay and the options required by applicable law.

Estimated transit time after processing is 15–35 calendar days. We ship from 221 Brownwood Ct, Irving, TX 75060-2202, United States, to the United States, Canada and the European Union. Your delivery estimate is shown before ordering.

Shipping is free for orders of USD 100 or more. Orders below USD 100 have a USD 6.95 shipping charge.

A tracking number is sent by email after shipment when provided by the carrier.

Applicable taxes and customs duties are included in the displayed price. The final order total, including any shipping charge, is shown before checkout is completed.

Email [email protected] before dispatch to request a change of address or cancellation. A shipping address cannot be changed after dispatch. This does not limit any statutory withdrawal or refund right.

If a shipment is delayed, lost or damaged, email [email protected] with your order number so we can review the shipment and the remedy available under your applicable law.